Understand the fault
Describe the symptoms, when they started and anything that changed. We’ll explain assessment options and any diagnostic charge.
Tell us what your computer is doing. We’ll discuss the next step before you commit to a repair.
Describe the symptoms, when they started and anything that changed. We’ll explain assessment options and any diagnostic charge.
Repairs and replacement parts are quoted before work begins, so you can decide whether the fix is worthwhile.
Sometimes an upgrade is the better option. We’ll assess compatibility and discuss what you’d gain.
It depends on the fault and parts. Any diagnostic charge is confirmed before assessment, and the repair is quoted before we proceed.
Contact us first so we can agree a suitable arrangement. Please don’t send or drop off equipment without confirmation.
Back up anything important before handing over a device where possible. Tell us about any data concerns before assessment; recovery is not guaranteed.
Tell us a little about it. We’ll help you work out the next step.